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Revolut offering free subway rides to new NYC customers

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Revolut Partners with New York City Transit to Give New Customers Free Subway Rides

American Banker – 23 August 2025

In a fresh bid to expand its footprint in the United States, Revolut— the UK‑based digital‑banking platform that has already disrupted traditional finance with its multi‑currency card, crypto wallet and budgeting tools— has announced a partnership with the Metropolitan Transportation Authority (MTA). The deal will allow newly‑registered Revolut customers in New York City to enjoy complimentary subway rides, turning a daily commute into a marketing win for the fintech.


What the Offer Looks Like

The promotion, unveiled on the same day the MTA launched its “Pay‑by‑Phone” feature in the city, gives each new Revolut user a digital voucher that can be redeemed on the MTA’s MetroCard system. The voucher covers the cost of a single fare (or a set of rides, depending on the terms announced by Revolut), which users can tap on their MetroCard or use via the MTA’s mobile app.

Key details, as reported by Revolut’s own press release, include:

  • Eligibility: The offer applies to any person who creates a Revolut account and signs up for a Revolut debit card from the United States, specifically those who register through the Revolut app in New York City.
  • Validity: Each voucher is valid for 30 days from the date of issuance. The customer can use it for any number of subway trips within that window, as long as the cumulative fare does not exceed the voucher’s value.
  • How to Redeem: Users can generate a QR‑code in the Revolut app that is scanned at any MTA station, or they can manually enter the voucher code in the MTA app. The redemption process is designed to mirror the existing contact‑less payment infrastructure already in place for MTA riders.

Revolut’s marketing team describes the move as “an experiential way to welcome our new users to the city’s public transport ecosystem and to demonstrate how our card seamlessly integrates with everyday life in New York.” The promotion is limited to a certain number of new customers each month, ensuring a controlled rollout.


The Broader Context

The partnership follows a broader trend of fintech firms forging alliances with transportation authorities worldwide. In 2023, Revolut rolled out a free‑fare promotion for its customers in London, allowing a limited number of riders to enjoy a free Oyster card trip for a week. Similarly, several European neobanks have partnered with regional transit operators to offer complimentary rides or discounted passes to users who activate a digital wallet or complete a certain number of transactions.

From MTA’s perspective, the collaboration offers a two‑fold benefit. First, it encourages a demographic that is highly mobile and tech‑savvy to rely more heavily on public transit, thereby potentially boosting ridership. Second, it creates a data stream that the MTA can use to understand usage patterns of new riders, providing insight for future fare policy or service adjustments.

Revolut, on the other hand, taps into one of the largest daily commuter markets in the world. New York City is home to more than 5 million daily riders, with the MTA operating one of the most extensive subway systems globally. By providing a tangible benefit that resonates with city residents, Revolut aims to accelerate adoption of its debit card and push customers toward higher engagement with its suite of financial products, including savings accounts, investment services, and cryptocurrency trading.


What Customers Can Expect

For everyday commuters, the promotion translates into a straightforward financial advantage: free travel on a mode that can cost several dollars a week. According to the MTA’s fare chart, a single fare is $2.75 in 2025, while a weekly unlimited pass costs $33.75. A voucher that covers a single fare is therefore a modest yet meaningful saving, especially for those who take the subway regularly.

Beyond the immediate cost savings, customers will also gain exposure to Revolut’s seamless card‑to‑transport payment flow. In addition to the free subway rides, Revolut users can tap their card on the MTA’s turnstiles just as they would with any other contact‑less card. The company’s spokesperson highlighted that this integration underscores Revolut’s “mission to simplify payments wherever you go.”


Industry Implications

While the offer is a “marketing perk,” it also signals a deeper shift in how financial services and public transportation are being integrated. The partnership may inspire other fintechs to negotiate similar deals, and it may pressure traditional banks to enhance their own mobile‑payment capabilities to remain competitive.

The MTA’s move to partner with a private fintech reflects a growing willingness of public agencies to explore cross‑industry collaborations. By leveraging Revolut’s robust digital platform, the MTA can offer a more personalized experience to riders, potentially increasing loyalty and ridership.

Revolut’s own growth metrics show that the company has been expanding its user base aggressively in the United States since 2023. In June, the company announced it had reached 3 million U.S. users, a 20 % increase from the previous quarter. The free subway ride promotion could be a catalyst that accelerates the next wave of growth, especially in densely populated urban hubs like New York City.


A Look Ahead

Revolut has already hinted at additional transit‑related features in the pipeline. The company is reportedly in talks with the Los Angeles Metro system to explore similar incentives for the West Coast market. Moreover, the fintech’s recent push into the “travel hub” category— offering travel insurance, airport lounge access, and instant currency conversion— dovetails neatly with the subway partnership.

From a regulatory standpoint, the partnership remains compliant with both the MTA’s transit payment policies and Revolut’s financial services regulations. Revolut continues to operate under the regulatory frameworks of the UK and the United States, ensuring that the promotion meets consumer protection standards and anti‑money‑laundering obligations.


Conclusion

Revolut’s offer of free subway rides to new New York City customers is more than a generous marketing gesture—it is a strategic entry into one of the world’s most vibrant financial markets. By aligning its digital‑banking platform with the daily realities of millions of commuters, Revolut is positioning itself as a go‑to partner for urban living. For the MTA, the partnership opens a new avenue for engagement and data collection, while offering riders a tangible benefit that could help sustain ridership in an era of shifting transportation habits.

As the promotion unfolds over the coming months, industry observers will be keen to see whether this model can be replicated elsewhere, potentially heralding a new era of fintech‑public transit collaboration.



Read the Full American Banker Article at:
[ https://www.americanbanker.com/news/revolut-offering-free-subway-rides-to-new-nyc-customers ]